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Creating A Culture of Trust - ON DEMAND - NO CE
Length: 1 Hour


It is the role of a leader to build and maintain a great culture in the organization. The culture is the driving force that shapes the attitudes and behaviors of everyone in the organization. A relationship driven organization is built on trust and is the most effective way to improve productivity, engagement, and the bottom line. Understand the components that enable trust to & be created and maintained throughout teams and organizations.

Basic Course Information

Learning Objectives
  • Recognize when there is an absence of trust in your team
  • Learn the four pillars of trust
  • Increase awareness on actions that erode trust
  • Develop techniques to build trust and restore broken trust

Major Subjects
  • Trust
  • Culture

Michelle Tillis Lederman

Connection Creator Michelle Tillis Lederman, is an expert on workplace communications and relationships. Michelle’s mission is to help people work better together and advance their individual impact. Named by Forbes as one of the Top 25 Networking Experts, Michelle is a speaker, trainer, coach, and author of four books including The Connectors Advantage and the internationally recognized, The 11 Laws of Likability.

An executive coach, people expert, and CEO of Executive Essentials, Michelle inspires organizations and individuals to build real relationships and get real results. Having worked with fortune 500, non-profit, university and government clients she’s identified the common struggle… it’s people challenges. When asked by her young son what she does, she simply replied, “I help people work better together.” This purpose has driven her work with clients large and small including JPMorgan, J&J, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden.

Highly sought after for her energetic, engaging, and authentic presentations, Michelle has appeared on stages around the globe. She holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. Her deep expertise has led her to be a regular media contributor, appearing on CBS, NBC, Fox, NPR, CNBC, the NY Times, the Wall Street Journal, Working Mother, US News & World Report, MSNBC, Forbes and USA Today among many others.

Michelle spent a decade in finance with positions in audit, M&A, financial consulting, VC, and hedge fund investing. Passionate about education, Michelle served as a Communications Professor at NYU’s Stern School of Business, on the faculty of the American Management Association, Lehigh Executive Education, and Rutgers Executive Education.

She received her BS from Lehigh University, her MBA from Columbia Business School, holds the PCC designation from the International Coaching Federation, and is certified in Marshall Goldsmith’s Stakeholder Centered Coaching method. Executive Essentials is a certified Women Business Enterprise.

Michelle lives in New Jersey with her husband, two sons, and two rescued dogs.


This course has 5 exercise breaks:

Exercise 1: 2 minutes at approximately 2 minutes

Exercise 2: 2 minutes at approximately 12 minutes

Exercise 3: 2 minutes at approximately 16 minutes

Exercise 4: 2 minutes at approximately 36 minutes

Exercise 5: 5 minutes at approximately 39 minutes

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