Skip to main content

E & O - Roadmap To Homeowners Endorsements and Personal Inland Marine - Part II

Total Credits: 3 including 3 CE Credit

Average Rating:
10% premium discount qualified |  Errors and Omissions
Virginia Bates |  Samuel T Bennett, CIC, AFIS, CRIS, CPIA, CPRM
3 hrs
Product Setting: Expires 30 day(s) after program date.



This course is Part II of II and this module.  As of January 1, 2020 3 hrs are required to be eligible for the 10% Swiss Re/Allianz premium discount!

The standard Homeowners policy provides broad coverage designed to meet the needs of the average American homebuyer.  This “average” home owner may be single or married, with or without children, living in a free-standing single-family home. This typical home owner maintains a modest lifestyle, owns no unusual property, has no unusual hobbies or activities and is not the “exciting” cast of characters you would see in a reality TV show or sitcom.


To keep premiums reasonable—and for other reasons, these standard policies also exclude or limit coverage for insurable exposures that a minority of families face. These excluded exposures create coverage gaps that can often be filled for an additional premium, by modifying the standard policy’s limits or other provisions, adding an appropriate endorsement, or purchasing an additional policy.


This course is designed to help insurance practitioners identify and overcome many of the coverage gaps, exclusions, limitations, and uninsured exposures their Homeowners clients face. The approach varies by topic, but the general goal is first to discuss circumstances that might create an atypical exposure or a need for additional insurance beyond that provided by a standard policy, and then to explain measures that can be used to eliminate this coverage gap by insuring or otherwise managing the exposure.  


Course Objectives

On completion of this course, the student should be able to


  • Understand the coverages provided by the HO6 and HO4 Homeowners forms;
  • Have a better understanding of the nuances of insuring homes held in trust;
  • Have solid knowledge of common coverage gaps that individuals and families face with respect to their real and personal property; residential liability; business or professional activities;
  • Understand the policy coverage provisions, exclusions, and limitations that lead to these coverage gaps or inadequacies;
  • Demonstrate the ability to identify and describe pertinent coverage gaps in the insurance programs of current and prospective clients;
  • Know how to address the gaps by making appropriate changes to the policy, recommending an additional line of insurance to cover the gaps, or using noninsurance approaches; and
  • Use approaches that result in properly coordinated Homeowners and Personal Inland Marine programs.

Course Materials


Virginia Bates Related Seminars and Products

VIRGINIA M. BATES has over twenty years of experience consulting to agencies and carriers and managing insurance operations for both a carrier and a large regional agency. She has a background in all property and casualty lines, experience as director of a country-wide underwriting school and direct involvement in many automated systems.  As co-founder of VMB Associates Inc., she has worked with many agencies on valuations and related issues, intelligent selection and use of technology, profitability, reducing E&O exposure, internal operations, marketing strategies, carrier relationships and successful use of technology. She speaks often on the evolving exposures and preventive strategies related to automation and electronic processing and documentation. She has conducted E&O audits and rehabilitation projects for agencies at the request of E&O carriers such as Fireman's Fund.  She developed and produces the Vendor Comparison Workshops that have helped thousands of agencies determine their automation needs and options.


She is a certified E&O instructor and regularly creates and conducts educational programs for many state agents' associations, carriers and vendor groups.  These programs encompass both technical subjects (such as personal and commercial risk management, direct and indirect property coverages, advanced workers comp coverages and rating, and umbrella coverages) and management subjects (such as E&O prevention, business planning, disaster recovery, profitable use of automation and procedures manual creation and implementation).


Virginia is the founder and Technical Executive of This is a testing website with which agency and carrier administrators can test the specific coverage skills, system usage abilities, E&O safety understanding, bookkeeping acumen, and educational needs of current employees and candidates for hire.  The site includes tests in just about every P&C coverage line and Benefits lines.


Virginia's educational background includes an honors degree from Swarthmore College and graduate work in management science.  She is a licensed broker and licensed insurance adviser.


SOME SAMPLE REVIEW COMMENTS & CLIENT COMMENTS (from classes and consulting work):


"Her positive attitude is always inspirational.  Her knowledge of material is always enlightening.

The industry should be proud to have her."    "The Best!"


“I love to have you in our office.  Everything seems possible at the end of the day!”


“I went to a class just to get continuing ed credits and you reminded me why I went into this business in the first place - to sell and to help people.  Thanks for making it fun again.”


“Thank you for treating us like a diamond-level client.  We know you always care.”


Samuel T Bennett, CIC, AFIS, CRIS, CPIA, CPRM's Profile

Samuel T Bennett, CIC, AFIS, CRIS, CPIA, CPRM Related Seminars and Products

Sam Bennett is an active retail producer, presenter, and shareholder in Harrison Agency, Inc. of Columbia, MO. He began his insurance career in 1987 and has been an Independent Insurance Agent from the beginning. He has worked with individuals, families, and small businesses his entire career. In this capacity, he has worked in the personal lines, commercial lines, agribusiness and life and health marketplaces. As a result of working with many types of clients, many carriers, and many coverage needs, Sam has grown to understand and appreciate the important ways an insurance professional must work with markets and clients in today’s insurance world.

Sam obtained his Certified Insurance Counselor (CIC) designation in 1996. He has taught coursework for the National Alliance in their CISR program since 2000, has presented in their CIC program since 2004, and in 2009 became a National Faculty Member of the Society of CIC. Sam is also a speaker in IRMI’s Agribusiness and Farm Insurance Specialist (AFIS) program and is a speaker in the AIMS Society’s Certified Professional Insurance Agent (CPIA) program. He has been called upon to offer insurance education in conferences and symposiums across the country over the past twenty plus years.

As much as he enjoys speaking on insurance topics, Sam’s true passion is cooking. BBQ and soul food are his specialties. He likes nothing more than a lively pulled pork/crawfish/catfish/collard green discussion.



Mon, Mar 11, 2024 - 12:00pm to 03:05pm CDT
Thu, Mar 21, 2024 - 03:00pm to 06:05pm CDT
Mon, Apr 01, 2024 - 12:00pm to 03:05pm CDT
Tue, Apr 16, 2024 - 03:00pm to 06:05pm CDT
Thu, May 09, 2024 - 12:00pm to 03:05pm CDT
Tue, May 28, 2024 - 03:00pm to 06:05pm CDT
Mon, Jun 03, 2024 - 12:00pm to 03:05pm CDT
Thu, Jun 20, 2024 - 03:00pm to 06:05pm CDT
Tue, Jul 09, 2024 - 12:00pm to 03:05pm CDT
Mon, Jul 22, 2024 - 03:00pm to 06:05pm CDT
Thu, Aug 01, 2024 - 12:00pm to 03:05pm CDT
Mon, Aug 19, 2024 - 03:00pm to 06:05pm CDT
Fri, Sep 06, 2024 - 12:00pm to 03:05pm CDT
Mon, Sep 23, 2024 - 03:00pm to 06:05pm CDT
Tue, Oct 01, 2024 - 12:00pm to 03:05pm CDT
Wed, Oct 16, 2024 - 03:00pm to 06:05pm CDT
Tue, Nov 05, 2024 - 12:00pm to 03:05pm CST
Mon, Nov 18, 2024 - 03:00pm to 06:05pm CST
Mon, Dec 02, 2024 - 12:00pm to 03:05pm CST
Wed, Dec 18, 2024 - 03:00pm to 06:05pm CST

Promo Video



Overall:      4.7

Total Reviews: 279


Michael C - GERMANTOWN, Tennessee

"The presenters were very good!"

Susan R - Baltimore, Maryland

"Enjoyed the course and very informative!"